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PRIVACY POLICY

Effective Date: October 3, 2025

Urban Nomadz (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.urbannom.com (“Website”), make a purchase, or interact with our services.

We operate in compliance with the General Data Protection Regulation (GDPR) for our EU and World Union customers, as well as applicable privacy laws in the United States.

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1. Who We Are

Urban Nomadz
Located in: Miami, Florida, USA
Business Type: E-commerce (Dropshipping – Male Clothing)
Platform: Wix
Payment Processors: PayPal, Credit Cards (via Wix Payments or third-party gateways)

If you have questions about this policy, please contact us via the Contact Us page on our website.

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2. Information We Collect

When you use our Website, we may collect the following types of personal data:

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Personal Information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party gateways; we do not store full credit card data)

  • Order details and purchase history

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Technical & Usage Data:

  • IP address

  • Browser type and version

  • Time zone setting

  • Device information

  • Usage data (e.g., pages viewed, time spent, clicks)

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Cookies & Tracking Technologies:

We use cookies and similar technologies (like pixels) to:

  • Improve user experience

  • Enable website functionality

  • Analyze traffic and user behavior

  • Enable remarketing and advertising campaigns

You can manage cookie preferences via your browser or the cookie banner on our Website.

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3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill orders

  • To communicate with you about orders, updates, and customer support

  • To provide marketing and promotional content (if you have opted in)

  • To analyze website usage and improve our services

  • To comply with legal obligations or regulatory requirements

  • To prevent fraud and secure transactions

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4. Legal Basis for Processing (Under GDPR)

We process your personal data under the following legal bases:

  • Contractual necessity: To fulfill your orders and provide services.

  • Consent: For sending marketing communications.

  • Legal obligation: For tax, accounting, and compliance.

  • Legitimate interests: For business operations, fraud prevention, and customer support.

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5. Sharing Your Data

We only share your data when necessary with the following third parties:

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Dropshipping Suppliers:

To fulfill your order, your shipping information may be shared with suppliers based in or outside your country (e.g., the EU, China, or the USA).

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Payment Processors:

  • PayPal

  • Wix Payments / Credit card processing services

These platforms process payments securely and in compliance with PCI-DSS standards. We do not store your full payment details.

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Other Service Providers:

  • Wix (hosting and website services)

  • Email marketing platforms (if applicable)

  • Analytics services (e.g., Google Analytics)

  • Advertising partners (e.g., Meta, Google Ads)

We ensure all third parties adhere to data protection obligations through appropriate contracts and safeguards.

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6. International Data Transfers

Some of your information may be transferred to and processed in countries outside the EU/EEA, including the United States. In such cases, we ensure that adequate safeguards (such as Standard Contractual Clauses (SCCs) or other GDPR-approved mechanisms) are in place to protect your data.

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7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including:

  • Order fulfillment and returns

  • Legal and tax obligations

  • Business reporting and analytics

Typically, we retain order and customer data for 6 years (or as required by law).

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8. Your Rights (Under GDPR)

If you are a resident of the European Union, World Union, or other jurisdictions with similar privacy laws, you have the following rights:

  • Right to access – Request a copy of your personal data

  • Right to rectification – Correct any inaccuracies

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to certain types of processing

  • Right to withdraw consent (at any time, for marketing)

  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us via the Contact Us page.

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9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors. If we discover that we have collected data from a child without verified parental consent, we will delete it promptly.

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10. Security Measures

We take data protection seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online platform can guarantee 100% security.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a new Effective Date. Please review it periodically.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us via the Contact Us page on our website.

Urban Nomadz
Miami, Florida, USA
Website: https://www.urbannom.com

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